Warehouse Supervisor

Based onsite in Poole, Dorset

5 days a week | Monday – Friday 10:30 – 19:00

40 Hours a week

Main Purpose

The Warehouse Supervisor is responsible for the day-to-day supervision of people and activity across warehouse operations. The role holder will ensure that work is carried out safely, efficiently and in line with agreed processes, quality standards and regulatory requirements. The Warehouse Supervisor will lead and support their team on shift, manage basic people processes including timekeeping and attendance, and act as a first point of contact for operational issues, investigations and performance management. The role plays a key part in maintaining a safe and compliant working environment, supporting employee wellbeing and delivering operational targets.

Key Responsibilities

Warehouse Operations

Oversee day-to-day activity within the allocated warehouse area, ensuring work is planned and resources are used effectively
Set daily priorities, allocate tasks and keep work flowing through the shift
Intervene early where issues could affect output, accuracy or service
Provide cover across warehouse operations when required
Adapt approach to support business needs, including regulated activities where applicable
Share daily priorities, changes and updates clearly
Feedback operational risks, issues and improvement ideas

Health & Safety Compliance

Promote a culture of safety, accountability, and continuous improvement.
Complete routine safety, housekeeping and compliance checks
Identify hazards or unsafe behaviour and ensure appropriate action is taken
Support incident reporting and follow-up where required

Systems & Process Improvement

Identify opportunities to improve safety, efficiency or layout
Support implementation of agreed changes or trials
Use of WMS and various platforms to generate figures to track and report against set KPI’s
Train, coach, develop and support the team with systems in your area IE, booking in, put away, voice picking, Amazon LPR, various trackers etc.

Customer Service & Communication

Liaise with internal departments and management to ensure service excellence.
Handle escalations and resolve operational issues quickly and effectively.

Leadership & Team Management

Provide visible leadership and support to warehouse operatives
Maintain a regular presence on the warehouse floor
Coach individuals in the moment to reinforce correct ways of working
Act as the first point of contact for questions or operational concerns
Record attendance, timekeeping and payroll-related information accurately through required channels
Conduct return-to-work meetings and support absence management
Contribute to investigations and performance-related discussions
Monitor productivity, accuracy and adherence to standard processes
Highlight performance gaps and support agreed corrective actions
Maintain safe, orderly and compliant working practices
Contribute to improvements in how the warehouse operates
Remain flexible and hands-on in a changing environment

For the full details and application see below

Job Description & Application – Apply Now